If you find yourself in a situation where you no longer have your files and wish us to resend them to you, you need to select this service if your order was over a year past todays date.
As per our terms and conditions we will hold only one years worth of orders, links and emails for customers on our systems. After that, like most business we archive data.
As we archive all our data past 1 year from the current date, please understand that it takes our staff time and effort to find the data, reload it, rebuild a file and send you the links. We therefore are making a small charge for this service which I hope you will understand. The charge is for each order that we have to rebuild so if you have two, you need to select two on this service and enter both lots of information. If you only select one and want two, we will only send you the first one you request.
Select this to have links resent over a year old please add this product to cart and pay for this service.
Please see the download instructions for guidance on downloading files via links as it may have changed since you last did it. Please remember you have 48 hours from us sending the link, before the links expire.