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Privacy Policy

Privacy Policy

Intuition UN Ltd Privacy Policy
Your peace of mind and privacy are important to us. We have therefore set out below the guidelines we use for collecting and protecting your personal data. Please read this Privacy Policy carefully and check it periodically since it may change from time to time

Our privacy commitment
The Natal Hypnotherapy and best.hypnobirthingclass.online websites are managed by Intuition UN Ltd. The owners are Phil and Maggie Howell and we are responsible for your personal data (referred to as "we, "us or "our" in this privacy policy).

Contact details
The Data Protection Officer, Intuition UN Ltd, Unit 2 Riverside Business Park, Farnham, Surrey, GU9 7SS
Email: info@natalhypnotherapy.co.uk

We only collect, store and use your data for very specific purposes and only when you have interacted with us via our website or where we otherwise obtain or collect your personal information with your consent. You may contact Intuition UN ltd at info@natalhypnotherapy.co.uk at any time with any privacy questions or concerns and to see the personal information you have given us and request correction.

The effective date of this privacy policy is May 20th 2018

How we collect information from you
We collect personal information about you when you:-
" Order our goods and services
" Create and account on our website
" Contact us directly by email, phone, in writing or via social media,
" Sign up for our top tips emails,
" Sign up for a webinar
" Attend any of our events
" Request resources or marketing material
" Enter a competition
" Provide us with feedback
We also collect technical information about your use of our website through cookies and similar technologies. Our cookies policy below sets out more of the information on how we use cookies.

Types of personal information we may collect
We collect this information, so we can recognise you as a registered customer process your order correctly, and ensure that you are happy with the service you receive.

1. Identify and contact data:-
" Your full name
" Your mailing address
" Your invoice address
" Your phone numbers
" Your email
" Your due date (we use this to send you pregnancy specific advice, tips and ideas that are appropriate to your stage of gestation)

2. Transaction data:-
" Details about payments between us and other details of purchases made by you.
" We keep a record of any purchases you make on our sites for tax and accounting purposes.
3. Technical data
" Information about how you use our site (which pages you have used, how long for and what you clicked on)
" Your IP address (information about your where your computer is located - we need this for tax calculations)
And for understanding usage patterns
" Browser type and location
" Browser plug-in types and versions,
" Time zone setting and location,
" Operating system and platform
" Other technology on the devices you use to access this site.
4. Profile Data
" Your username and password (this is hashed so it is not visible on our systems)
" Purchases or orders,
" Your preferences,
" Feedback
" Survey responses
5. Marketing and Communications Data
" Your preferences in receiving marketing communications from us
" Your communication preferences.

We do not store any credit card details.

How we use your personal data
We only use your personal data when it is legally permitted or when you have given us explicit consent. This would be to:-
" Fulfil any contract or orders between us
" Where we need to comply with legal or regulatory obligations
" Sending you emails with top tips, support, information and offers relevant to the products you purchased from us - these will only be sent to you if you have opted in and given your consent

We do not disclose your information to any third parties other than when order details are processed as part of the order fulfilment e.g couriers, to our secure payment services provider (the bank).

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
" Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used for direct marketing purposes
" If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing
How to unsubscribe
" If you no longer wish to receive any further email messages, post or other communications from us you are able to unsubscribe at any time by clicking the unsubscribe button on all emails or by writing to info@natalhypnotherapy.co.uk.
" If you unsubscribe to our marketing emails and communications, we will continue to hold your personal data that was provided to us as a result of a transaction relating to products and services purchase from us for financial and tax accounting purposes.

How long we store your personal information
" legal, accounting, or reporting requirements.
We will keep your personal data only for as long as it is necessary to satisfy any legal, accounting, or reporting requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes, and for sales of digital products, its 10 years.
" Marketing purposes
We will keep your data with our email provider (mailchimp) for a period of 3 years. This has been deemed a suitable time for women / couples going through a first and possible subsequent pregnancy. You can of course unsubscribe from this at any point
In some circumstances such as for feedback, research or statistical purposes, we may anonymise your personal data (so that it can no longer be associated with you) in which case we may use this information indefinitely without further notice to you.

How we secure your personal information
To safeguard and prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed, we have put in place appropriate security measures. In addition, we limit access to your personal data only to those employees, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Your rights in relation to your personal information
Under GDPR you have the following rights
" The right to be informed
" The right of access
" The right to rectification
" The right to erasure
" The right to restrict processing
" The right to data portability
" The right to object
" Rights in relation to automated decision making and profiling.

You can read more about these rights at:
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

Should you wish to exercise any of these rights we will provide the information within a month in a way that is:
" concise;
" transparent;
" intelligible;
" easily accessible; and
" uses clear and plain language.

You can contact us directly at info@natalhypnotherapy.co.uk if you wish to exercise any of the rights set out above. All requests for personal data will be recorded. In some circumstances we may ask for ID before providing the personal data.

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first at info@natalhypnotherapy.co.uk if you do have a complaint so that we can try to resolve it with you.

Changes to our privacy policy
We reserve the right to change our privacy policy, whilst of course keeping it within all relevant legislation and guidelines. We will do all we can to ensure that these pages show the most up to date information at all times, and may notify you of such changes by uploading the revised privacy policy on the www.natalhypnotherapy.co.uk, https://www.hypnobirthingclass.online/ website

Changes to your information

If you would like to revise the information you have provided to us, or feel that what we currently have on record is incorrect, you may update the information by contacting us.

Cookies

Cookies are used on the Natal Hypnotherapy shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.

They are also used after you have logged on as part of that process. You can turn on cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to ALLOW COOKIES.

If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Category Party Purpose
Strictly necessary Intuition UN Ltd Intuition uses cookies to enable some of the basic functionality that is required for you to browse and shop on our website, such as remembering which products you have added to your basket. The information collected through these cookies is only used for this purpose and is never shared or sold on to third parties.
Performance Google Adwords; Facebook Google Adwords and Facebook use cookies to track our own paid advertising activity. We use the information collected by these cookies to help us determine where our ads will be most effective online.
Performance Google Analytics Google Analytics use cookies to collect data that helps us understand how people are using the site. We use this information to identify how and where we can improve the customer experience. The data collected through these cookies is anonymous, does not collect specific customer data and is never shared with other third parties.
Functionality Share This Share This allows customers to share content, products and web pages from our website with other websites and social networking sites. The cookies used by Share This allow us to track the type of content, products and pages that our users are sharing to help us better understand which content is most engaging for our customers so that we can improve the content and customer experience in other areas of the website.


Sharing with social networks

If you use the buttons that allow you to share our products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
https://www.facebook.com/about/privacy/
http://twitter.com/privacy
http://www.google.com/intl/en-GB/policies/privacy/

If you have any questions about this data privacy policy, please contact us at info@natalhypnotherapy.co.uk

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