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Natal Hypnotherapy - for a better conception, pregnancy and childbirth experience About Us Intuition Un Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Intuition Un Ltd
Unit 2, Riverside Business Park, Dogflud Way, Farnham, Surrey, GU9 7SS United Kingdom
Phone: +44 (0) 1252 716859
Fax: 44 (0) 1252 726453
Email: orders [at] natalhypnotherapy [dot] co [dot] uk
VAT Registration Number 838 0839 02
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Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Downloads,
Please understand that by the nature of downloads, we cannot offer refunds. If you have any difficulties, we will work with you to help you get your download.
Clearance items may be on or near end of shelf life. You accept this upon purchasing items marked "Reduced to Clear". Returns are only possible if the product is faulty.
Cancellation Policy - Natal Hypnotherapy Courses
Natal Hypnotherapy courses are services. Provision of the service is considered to have started when we send you course and venue information and forms and pre course questionnaires.
If you book on a course and subsequently wish cancel, refunds will only be given on the following basis and the following charges will be applicable.
Days notice of cancellation (no of days prior to course) given in writing or by email
% refund of course fee paid
42+ calendar days 75%
32-41 calendar days 50%
22-31 calendar days 25%
21 calendar days or less or 'no show' 0%
In the event of exceptional circumstances, which include death or birth of baby 50% of the course fee paid may be refunded. Evidence of these circumstances may be asked for and any refund is at our sole discretion.
Transfer Policy
If a course participant wishes to transfer to an alternative course a charge of £15 will be made. If an alternative date can not be found then the cancellation policy will apply.
We accept switch, cheque in GBP or credit card payment. If you are shopping from outside the UK, place your order and your card company will convert the transaction to your own currency. Please call us if you have any queries. We accept Switch, Visa, Mastercard and Amex. You may send your credit card information via phone, fax, standard post or over the Internet.
Please find below the Natal Hypnotherapy payment methods which are
Credit/Debit cards Details have to be given over the phone each time as we shred them and orders are dispatched on first working day after receipt, for orders received prior to 3pm.
Cheque in UK Stirling (GBP) Made payable to 'Natal Hypnotherapy' sent to address below (Goods are despatched when we receive payment)
Natal Hypnotherapy
Unit 2, Riverside Busines Park
Dogflud Way
Farnham,
Surrey,
GU9 7SS
BACS/Internet e-banking (Goods despatched when payment reaches our account). We will send you banking details when you have placed your order (bona fide customers only).
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Shipping And Handling Shipping
All CDs and products are sent out using Royal mail first class or by courier depending on your request. Please call 01428 712615 if you require alternative shipping arrangements
All orders are packed in opaque Jiffy bags or courier bags and the contents cannot be seen or identified.
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Delivery Schedule UK Postal deliveries
We will normally dispatch all orders received up to 3pm on business day on that same day, Royal Mail 1st Class and typically 94% of customers get them next working day in line with Royal Mail deliveries.
International orders
These go by airmail and take between 5 -10 working days for Europe and 10--15 for anywhere else in the world. Please contact us if you require special delivery. We are here to help!
Courier
Please note that when ordering by Courier, for orders before 12pm, it goes out that day for delivery NEXT BUSINESS DAY i.e if you order Monday you get it Tuesday etc but if you order Friday, the next business day is Monday and not Saturday!. The service is a signed for service and you need to ensure that you are in on the day of the delivery. If you are not present the Courier will card you and then you either need to re-arrange delivery or pick it up from the depot. If you fail to collect it or you are absent when the courier calls again, a redelivery charge may apply. |
| Back Orders We hold stock of everything we sell is it is very unlikely that you will find a product is unavailable. In the event of this we will contact you to agree what we can do. |
| Tax Charges All UK and EU orders are subject to the UK governments 20.0% Value Added Tax (VAT) for non VAT registered individuals or businesses. Orders from the rest of the world and the Channel Islands are zero rated for VAT so you are not charged UK VAT. |
Credit Card Security We use Sage Pay, separate secure payment provider which takes your credit card details and processes them for the amount on your order. We do not store your card details on our systems. The Natal Hypnotherapy website only takes your invoice and delivery address details. When the order is placed at our website, your name and invoice address details are passed to Sage Pay for payment processing. You enter your credit card numbers into Sage Pay secure site which are encrypted using 128 bit encryption. We only get a payment confirmation back from Sage Pay to say your payment has gone through, we do not get any card details back.
If you want to order and you have a problem, you can call us on 01252 716859 and we can take your order over the phone. You can also pay by Cheque or by BACS. |
| Guarantee We offer a full money back guarantee if you feel that you have not benefitted from using the CDs. This guarrantee and this contract is valid up to and including the date of the birth of your baby. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 1252 716859 (International +44 +44 (0) 1252 716859) or fax us on 44 (0) 1252 726453 or write to us at Unit 2, Riverside Business Park, Dogflud Way, Farnham, Surrey, GU9 7SS United Kingdom |
Privacy Policy Intuition Un Ltd do not disclose buyers' information to any third parties other than when order details are processed as part of the order fulfilment, to our secure payment services provider.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn on cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to ALLOW COOKIES. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy If you need to return something either email us on orders@natalhypnotherapy.co.uk or call on 01428 712 615 and we will discuss what the best plan is for you. For CDs just like software, if you have opened the packet, we can't refund you or accept a return, sorry.
Downloads,
Please understand that by the nature of downloads, we cannot offer refunds. If you have any difficulties, we will work with you to help you get your download.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Clearance items may be on or near end of shelf life. You accept this upon purchasing items marked "Reduced to Clear" and Returns for these items are only possible if the product is faulty. |
Remittance Terms We will dispatch goods after we have received payment so if you use a credit or debit card this can be the very same day!
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